About Us

Profile

Established in 2010, PT Double Waves Indonesia is an independent oil and gas support service company, providing integrated reliable services in oil and gas field, shipyard building & construction industries.
Our advantages are strong technical capabilities, to conduct support service with integrity, based on internationally recognized standards. We have outstanding quality management system in place and has maintained. Our expertise and stringent quality management system has ensured the successful and efficient completion of many major projects in local and regional.

 

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CUSTOMER FOCUS

We do a series of activities designed to deliver customer satisfaction based on ISO 9001 management system. Our excellence is providing customer satisfaction based on an understanding of what customers want and need. Effective businesses aim to anticipate and meet or exceed these needs. Apply effective communication and high quality customer experience needs. Comply with Local Regulation, we are registered to Indonesia Ministry of Energy & Mineral Resources as one qualified Inspection Company in Oil & Gas and Geothermal Field. We are ready to listen every customer needs and make it our quality culture.

Our Vision

To be professional oil and gas support service which contribute in safer environment.

Our Mission

Achieving Total Customer Satisfaction and Total Quality Excellence by providing professional and reliable integrated oil and gas support service.

WHY CHOOSE US

Local Resources, Global Performance

We deliver innovative and intelligent solutions for industrial services on schedule, safely, within budget and always to a high quality. The result is a truly local company with all support from local human resources.

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Customer Focus Services

DWI’s business is built on customer-focused relationships, underpinned by intelligence and understanding. For each and every job, we analyze the task in hand and allocate the most relevant multi-skilled operatives, so our customers can call on a workforce that’s tailored to their individual requirements and quality controlled by DWI. We provide a single point of contact and full management responsibility, by backing up our ever-expanding array of multi-disciplinary services with a single “bundled services” package. It’s all about delivering cost-effective access solutions on time, to the highest standards of safety performance – and creating strong and long lasting ties with each and every one of our customers.

OUR COMMITMENT

Quality Policy

We are commit to:
  • Perform service in accordance with customer requirement
  • Perform service in accordance with related Health, Safety & Environmental requirement
  • Provide reliable services supported by qualified personnel and appropriate technology
  • Perform excellence services effectively and efficiently
  • Perform continual improvement on Quality and HSE

Quality Objective

We implement relevant strategies and use proper methodologies to create a strong organization through:
  • Inculcate the effective services culture across levels in the organization in order to generate customer satisfaction
  • Create a learning organization to improve personnel qualification
  • Proper handle facilities; regularly maintain and calibrate equipment; searching and learning new technology
  • On time delivery services